Introduction
Gynae Onco Partners (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage your personal data in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore and other relevant regulations. By using our website (https://www.gynaeoncopartners.com/) or services, you agree to the terms of this Privacy Policy.
Definition of Personal Data
Personal Data refers to any data, whether true or not, that identifies an individual. Examples include, but are not limited to, your name, date of birth, gender, contact information, medical information, and payment details. Information provided by organisations for business purposes is not considered personal data under this policy.
Collection of Personal Data
We may collect your Personal Data through the following means:
- Direct Interactions:
- Submitting forms on our website or in person.
- Contacting us via phone, email, or other communication channels.
- Participating in our events, surveys, or feedback sessions.
- Automated Interactions:
- Using cookies and other tracking technologies on our website.
- Accessing our premises equipped with CCTV systems for safety and security.
- Third Parties:
- Insurance companies, healthcare providers, or other partners providing your data to us for business or healthcare purposes.
Use of Personal Data
We may use your Personal Data for the following purposes:
- To provide medical care and related services.
- To process payments and facilitate insurance claims.
- To communicate with you regarding our services or respond to your inquiries.
- To conduct research, surveys, or events to improve our services.
- To ensure the security of our premises and systems.
- To comply with legal obligations, including those required by governmental and regulatory bodies.
- To send you updates, marketing, or promotional materials (where consent is given).
Disclosure of Personal Data
We may share your Personal Data with:
- Service providers who assist in delivering our services.
- Insurance companies and Third-Party Administrators.
- Regulatory bodies, government agencies, or courts when required by law.
- Other third parties, with your consent, for purposes relevant to your engagement with us.
All third-party recipients are required to protect your data in compliance with applicable laws.
Data Security
We take reasonable precautions to safeguard your Personal Data against unauthorised access, misuse, disclosure, or alteration. Measures include:
- Secure storage systems with encryption.
- Access controls and authentication protocols.
- Regular system audits and updates to enhance security.
Retention of Personal Data
We will retain your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws. Once your data is no longer needed, it will be securely deleted or anonymized.
Your Rights
- Access: You may request a copy of your Personal Data that we hold. Administrative fees may apply.
- Correction: You may request corrections to your Personal Data to ensure it is accurate and up to date.
- Withdrawal of Consent: You may withdraw your consent for the collection, use, or disclosure of your Personal Data. This may impact our ability to provide services to you.
To exercise these rights, please contact us at:
Email: [email protected]
Address: Mount Elizabeth Medical Centre (Orchard) #10-10 Singapore 228510
We will respond to your request within a reasonable timeframe and in compliance with applicable laws.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyse website traffic. You can manage your cookie preferences through your browser settings. By continuing to use our website, you consent to the use of cookies unless disabled.
Updates to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website, and your continued use of our services constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or how your Personal Data is managed, please contact us:
Email: [email protected]
Address: Mount Elizabeth Medical Centre (Orchard) #10-10 Singapore 228510
Phone: +65 8139 6819
Thank you for trusting Gynae Onco Partners with your privacy.